Privacy Policy

1. Introduction

At MY Chimney & Duct Experts, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services in Dallas–Fort Worth, Texas.

2. Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Phone number
  • Email address
  • Service address

Non-Personal Information

  • IP address
  • Browser type
  • Device information
  • Pages visited on our website

3. How We Use Your Information

We use your information to:

  • Provide and schedule services
  • Respond to inquiries and requests
  • Improve our website and services
  • Send updates or service-related communications
  • Ensure website security

4. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.

What Are Cookies?

Cookies are small files stored on your device that help websites function properly and improve user experience.

How We Use Cookies

  • To remember user preferences
  • To analyze website traffic and performance
  • To improve functionality and user experience

Third-Party Cookies

We may use third-party services such as Google Analytics or advertising platforms that use cookies to collect anonymous usage data.

You can disable cookies through your browser settings at any time.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only in the following cases:

  • With trusted service providers assisting in business operations
  • When required by law or legal process
  • To protect our rights, property, or safety

6. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Request correction or deletion
  • Opt out of certain communications

To exercise these rights, please contact us.

9. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

MY Chimney & Duct Experts

📞 Phone: 214-538-2026

✉️E-mail: mychimneyductexperts@gmail.com

📍 Dallas–Fort Worth, TX